FAQs

“What is the process for booking a wedding with you?” It’s very simple. Once you contact me through email or by phone, we can then set up a meeting to discuss your wedding day in detail. In these meetings, I like to discuss your ceremony and reception venue, a plan of action for family portraits, any special requests or ideas you might have, and show the photography products I have to offer, such as high quality prints and albums. If you decide to book with us, I require a signed contract with a down payment to secure your day. I highly recommend doing an engagement session with us. These are a great way for me to get to know you as a couple and for you to see me in action as your photographer. If you book an eight hour day with us, the engagement session is complimentary. We can meet at a location of your choice and by the end of a two hour session you will be more comfortable and confident on your wedding day. The images will be uploaded to an online proofing gallery to share with friends and family. You may also order prints from the gallery and they can also be used for Save the Date cards or even¬†wedding invitations!

 

“When will I receive my images?” During the busy months (June-September) of a wedding season, it does take approximately 6-8 weeks to receive your images. In the off season months, I can deliver wedding images in approximately 3-4 weeks. This is because I take the time to look over each usable image and edit them individually, paying careful attention to detail and composition. At Helio Sun Photo, we favor quality over quantity and choose only the best photos from your day.

 

“What areas do you serve?” My home base is Rochester, NY, but I serve many other areas including: Buffalo, NY; Syracuse NY; the Finger Lakes Region; and even destinations! I love to travel, so please contact me and we can discuss your day. *Please note travel and lodging expenses apply for weddings outside of the Rochester area.

 

“How do I order prints?We offer an online proofing gallery for every portrait session or wedding. Each gallery is password protected for privacy and you may share the link with friends and family. The gallery is user friendly and easy to order prints from using a credit card.

What additional services do you offer?We offer second photographer services and engagement sessions for weddings that are less than eight hours. Our products include high quality prints and albums for portrait sessions and weddings. *Please note that wedding albums take some time to design and get approved by couples. Albums are generally designed in the off season, which takes place from November-February.

What kind of equipment do you use?I use Nikon D700 cameras, a variety of Nikon lenses, and multiple off camera flashes to enhance existing light.

Do you hold copyright for the photos?I reserve the copyright to all photos, but for weddings and when purchasing a disc of a portrait session, you have the freedom to make prints and enlargements for personal use only.

How many pictures will I receive?At weddings, I photograph the couple and venue as much as possible. For an 8 hour wedding day, you can expect a minimum of 500 images on a USB drive, sized at 4 x 6. If you choose to add a second photographer, you can expect even more.

Do I need a second photographer at weddings?Having a second photographer for ceremonies will add multiple vantage points to capture quick, one time moments such as the procession and kiss from a different perspective. This can be an advantage with a large wedding party and at ceremonies where alternate angles are desired, such as a view from the balcony. A second photographer is included with our eight hour package, please visit our investment page for details.